WE ARE BASSETT SAN DIEGO
Our first Bassett location opened in San Marcos in November 1999. It started with a dream, strong relationships, and a commitment to excellence. We are a small, family-run company with the support of our parent company, Bassett. We are proud to have been able to serve our community for the last two+ decades and look forward to serving for many, many more.
OUR MISSION
It is our mission to provide the best value in home furnishings on the market. We specialize in designing spaces within each client’s budget, style, and lifestyle; with integrity and accountability.
OUR STORY
“FAMILY” is at the core of our company. From the true family whose dedication and ambition built this company, to the family we’ve fostered over our shared dream, it all comes down to the people for whom we do this.
OUR SERVICES
It is important for our clients to know that the exchange of money doesn’t finalize a transaction with Bassett. From the greeting, to the design of a space. The presentation, ordering process, delivery, and after-sales support, we strive to do it to fulfill your expectations and beyond!
OUR IMPACT
It doesn’t stop with us. We know that it is our duty to leave a mark, improve the chances for the future, and be good stewards of our community. We proudly support the following charities:
Without our Team We Aren’t US
Each member of our company is an integral part of our team. One doesn’t work without all the others.
DESIGN TEAM
Need help? You’re in good hands. We have a talented team of Design Coordinators at the ready who would love nothing better than to bring your visions to life!
CUSTOMER SERVICE
Our customer service team works closely with our Designers, our vendors, and our warehouse teams to ensure that your order is handled with the utmost efficiency, clear communication, and excellent service.
DELIVERY and WAREHOUSE
Our warehouse and delivery teams, and in-house service technicians are absolutely THE.BEST. Their professionalism and attention to detail is second to none.
REVIEWS
See what happy customers have to say
Carrie Hammond
16:23 01 Jan 23
This was our second time purchasing furniture from Bassett and once again, we were thoroughly impressed with the customer service and selection. We loved our interior designer, Donna, who worked with us from start to finish! She and design manager Kim even came to our home to measure, take photos and present a layout for our new livingroom. We love supporting products made in America. The solid-wood pieces we purchased last year will last for generations. * I would encourage anyone looking for furniture to ask the about sales promotions, design services and things that may be available but not on the showroom floor. I found it helpful to visit the showroom numerous times as I continued to see beautiful art and accent pieces I hadn't noticed before. Thank you Donna and Bassett Furniture!
Milana Ashirov
19:15 28 Dec 22
Donna & Kim are so extremely knowledgeable, kind, patient and easy to work with. I would 100% recommend seeking them out for any of your design/furniture needs!!
Karen Tansey
17:17 03 Sep 22
Kim in the San Marcos store is an absolute amazing designer! I can’t say enough good things about her eye for color, design, and vision!The staff there communicated about pieces that arrived and coordinated the delivery beautifully. The team that delivered was careful, respectful of the property, and highly professional.I love Bassett furniture and the customer service is second to none!!
Cindy Sutherland
15:53 18 Aug 22
The guys who delivered my furniture were polite and efficient. They were very knowledgeable about the care of my furniture and answered all my questions. The went went above and beyond.
Lee Sanders
18:53 03 Aug 22
Awesome chairs, Signature series Stressless is so comfortable. Looks fantastic, immediate relief when you sit in chair. Quality, workmanship, exquisite. Our couch on order, can't wait for it to arrive. Working with Basset was a pleasure. Our associate, Zara, very knowledgeable and super nice.
Damaris Cruz
04:09 08 Dec 20
My husband and I have had such a pleasant experiences with Yvette. She is so sweet and takes her time with you which we greatly appreciated! She goes the extra mile. We will be continued customers for sure.
Asif Hameed
11:04 24 Nov 20
20201122 Great place for furniture shopping. Good quality and service is great.
Heather Frickman
18:44 23 Aug 20
Katie from Bassett San Marcos has been the easiest to work with. Her customer service is out standing! This furniture store has been like working with Disney. Happiest place on earth and making dreams come true.
Steve Mader
18:06 20 Feb 20
We have purchase furniture from this store in the past and are very pleased with the quality and service. We again visited the store last weekend to shop for a mattress. we were impressed with Kaitlyn's customer service and knowledge of the Beautyrest line. She was very patient with us as my wife tried all the different models. We shopped other big box stores, and came back to Kaitlyn to make our purchase.
LeAnn Williams
18:13 03 Jan 20
This was our first experience with Bassett and we were very impressed with the service. Donna was a wonderful sales person -very knowledgeable, listened to our needs, and left us space to make our decision. She was a pleasure to work with. She and the rest Bassett staff made our shopping experience a good one. Would definitely go back to Bassett again.
Katy Jacs
17:39 17 Dec 19
We just bought a home and needed some furniture. Donna Johansen helped us find the perfect sofa for our new home. She provided expert advice, helped us coordinate our color scheme and made sure our sofa was a good fit for our room. Most importantly, Donna gave us the time and respect we needed to make decisions about our purchases. We walked away feeling very happy and satisfied. There was never any pressure to buy. It was a wonderful experience at Bassett furniture!
Gil Hooper
15:19 18 Nov 19
Debra and the Bassett design team did a great job in showing us options for a difficult room layout. Great experience!
Vickie Avetisian
03:00 18 Nov 19
Forget the other budget places, spend a little bit more and get the best quality, comfort and experience. Sofas that are built to last and look beautiful!
Becky Kloetzel-Roberts
02:51 17 Oct 19
Marilyn is so talented in helping us with our furniture needs! We trust her recommendations and Bassett quality is consistent.
Mike Riege
15:33 14 Oct 19
Jewels was a jewel! Extremely knowledgeable and very helpful. Even took care of the grandkids!
barbara nelson
03:13 09 Oct 19
Zara was extremely friendly without the feeling of pressure . She was very knowledgeable and was a pleasure to work with. We planned to just pop in and do a quick walk through but she lead us through the process and we ended up with our perfect couch!
Edward Gladys
17:49 24 Aug 19
Do not purchase this carpet TURIN CHAMPAGNE DTC A beautiful rug but a nightmare to maintain and you cannot clean it without damaging it.We purchased this rug and where told that it was a wool rug and given instructions on how to care for a wool rug. It is in fact a Wool / Viscose blend. Viscose is in fact a treated wood pulp. We have a small dog who did tickle on the carpet. We called Basset to find out how to clean it and they instructed us use a cleaner that was safe for a wool carpet they suggested Woolite carpet cleaner. When we tried to clean it with the Woolite it left a yellow stain. That is when I discovered that VISCOSE cannot be easily cleaned, if you use water or any chemicals on it turns yellow and stains. Long story short is that we paid $2000.00 for a carpet that is now 2 years old and ruined. Basset did say they were sorry.
Amie Patterson
19:14 14 Aug 19
Do not go to Ashley's Furniture that place is garbage compared to this beautiful store! Smart sales people too!
Daniel Norris
00:56 05 Aug 19
Zara and Kim were great and had plenty of patience as we worked through our needs and budget.
Dan Owens
18:22 04 Aug 19
Found Dining Benches at Bassetts, not many places have them with a back. Thanks to Jackie for helping us pick out the fabric.
Dena Kinsey
19:16 08 Jul 19
Great experience at Bassett. Margo was professional, respectful, and really nailed our style. We are so happy!
Anne Brennan
00:17 09 Jun 19
Great service, beautiful products. But the best part is Jules, who is a wonderful designer, knew how to help me re-do my living room, and helped me feel comfortable with the fabrics and furniture selections. Not only do I love Jules, but the prices are excellent!! Jules for President!
Kathyann Marsh
00:22 06 May 19
The chairs came out beautifully. Delivery was great. So happy with these chairs
Brenda Annibali Smith
01:13 26 Apr 19
Donna was so informative and helpful. She addressed our needs and went over and beyond to help us with the purchase of not one but two couches.Delivery was on time and they did everything I asked them to do as far as setting up the couches. Polite and respectful.Just an overall great experience. Thank you Basset
Ken Cain
15:55 15 Mar 19
Great product. Delivery was perfectly handled. Highly recommend this company. Very good sales staff.
Erin Galliher
23:05 19 Jan 19
Bassett is the place to go for furniture! The quality and style is fantastic and the customer service is unparalleled. Kaitlin and Kim came out to my home twice to help me select the perfect fabrics for my home and spent a lot of time helping me create the perfect look. They made the whole process fun and stress free. Thank you!
Lisa Burger
20:01 27 Oct 18
We had a great experience today at Bassett! We had a designer- Jacquie come out to measure and then she presented ideas for our living room. Great design ideas, I wouldn’t have thought of. We did purchase the sofa and hope to slowly add pieces over time! Really wonderful experience, highly recommend!
Laura Walls
15:24 24 Oct 18
We frequently shop at Bassett and have loved the furniture and service! We just purchased a sectional couch for over $6000 and one of the pieces was damaged during shipping. I called, they gave me a 3 hour window for a technician to come out. He looked at the couch and said "this is fixable." Now you ask... what does that mean?Now Bassett wants to take the piece and repair it. We do not get a new piece, we loose a piece of our couch for an unknown period of time without a replacement. Basically, we have purchased damaged goods at full price. Oh, and even better, I have to take off a half day of work to be present during a 3 hour window so that Bassett can pick up my new damaged couch and repair it and then another half day to get it back. Make sure to inquire before you purchase!!!!!! Better yet, save yourself money and time, go somewhere else. I have never heard of such a horrible policy. I get no refund, in fact I loose money because I have to take off work and I'm still left with damaged goods.
David Clegg
22:31 07 Jul 17
I shopped all over San Diego and the web for new family room furniture and I mean everywhere. Finally remembered we had purchased our dining room furniture that we love from Basset.The people at the San Marcos store were the best, especially Brianna our sales person. She was polite, patient, knowledgeable and professional and most important she listened. The selection is amazing.The quality of the two love seats and the leather recliner we purchased is the best. Everything she suggested is perfect. Don't waste time furniture shopping....go to Basset San Marcos and ask for Brianna.
